Canvas access has been restored for our users, but the service reliability remains uncertain. Due to recent events, Canvas has had intermittent outages which are at the discretion of the vendor and may occur during a final exam. Faculty and staff may continue to use Canvas, but we strongly advise faculty and students to prepare a contingency plan for turning in assignments and final exams in the event Canvas access becomes unavailable again.
Instructure, the company that owns Canvas, has provided an FAQ about the incident, which may not answer all your questions. We will share more information if it becomes available.
Category:IT SecurityProductivity and BusinessRemote AccessAudience:FacultyResearchersStaff
Data access requests can be made with appropriate permissions from data owners and initiated by the supervisor of the person in question, or by the department administrator.
For accessing a specific user's data, all non-emergency requests for access to another user’s data must be approved by HR and Legal before access is granted. If the approval is granted by HR and Legal, the IT Security and Compliance Team will coordinate the data transfer with the appropriate team(s) and the requesting department.
Instructions for submitting the Data Access Request (DAR) Form in the Service Center:
Log in to the Service Center (in the upper right hand corner) using your university credentials